Yes, we have a 30-day return policy. If there is an issue with items from your purchase, you can request a return within 30 days of receiving your item. Please refer to our refund policy for more information on how to initiate a return or exchange.

Yes, we offer international shipping. All our shipping is FREE. Prices you see on website are final. You can read more about our shipping policy

You can reach our customer support team by email at info@lootbox.kids. We are available to assist you with any questions or concerns you may have.

After you have made your purchase, our team will start on printing your items. Printing items usually takes 2-5 days. After that your item will be sent and shipping depends of you location.

United States: 3–6 business days
Europe: 4–8 business days
Canada: 6–10 business days
Australia: 6–12 business days
Rest of World: 7–15 business days

You can refer to our shipping policy for more info.

Yes you will receive tracking code once your order has been sent.

Please reach out our team info@lootbox.kids with your order number.